Content:
1. General Policy
Due to the nature of wholesale and customized orders, returns are limited.
2. Damaged or Defective Products
If products are damaged during transportation or have quality issues, please contact us within 7 days after receiving the goods.
3. Return Conditions
- Products must be unused and in original condition
- Proof of issue (photos/videos) is required
4. Refunds
Refunds or replacements will be arranged after verification.
5. Non-returnable Items
Customized products and bulk orders are generally non-refundable unless there is a quality issue.